At TechRay Apps LLC ("we," "us," or "our"), your privacy is of utmost importance. This Privacy Policy explains in detail how we collect, use, store, and share your personal information when you use our mobile apps, web apps, websites, and artificial intelligence (AI) tools. It also outlines your rights and the measures we take to protect your data. We are committed to complying with all applicable privacy laws and regulations, including but not limited to the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), Children's Online Privacy Protection Act (COPPA), and other relevant frameworks.

By accessing or using any of our services, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our services immediately.

1. Information We Collect

We collect a variety of information to deliver our services effectively, improve user experiences, and comply with legal obligations. The types of data we collect include:

1.1 Personal Information

Personal information refers to data that identifies you as an individual or relates to an identifiable person. This includes:

• Account Information: When you create an account or register for our services, we collect your name, email address, username, password, and any other details necessary for account setup and authentication.
• Payment Information: If you make purchases through our services, we may collect billing details such as credit card numbers or payment method information. All payment data is processed securely through third-party payment processors compliant with PCI-DSS standards.
• Contact Information: If you contact us via forms on our website or through customer support channels, we may collect your name, email address, and any additional details you provide in your inquiry.
• Sensitive Data: In certain cases, with your explicit consent, we may collect sensitive data such as geolocation (for location-based services) or biometric identifiers (for authentication purposes).

1.2 Automatically Collected Data

We automatically collect certain information about your interactions with our platforms to improve functionality and user experience:

• Device Information: Includes IP address, device type (e.g., smartphone or desktop), operating system version, browser type, screen resolution, and hardware identifiers.
• Usage Data: Logs of how you interact with our services, such as pages visited on our website, features accessed in apps, time spent on specific activities, crash reports, and error logs.
• Cookies and Tracking Technologies: We use cookies and similar technologies like web beacons or pixels to track user behavior across sessions and devices.

1.3 AI-Specific Data

Our AI tools process user-provided inputs to generate outputs or perform specific tasks:

• User Inputs: This includes text prompts entered into AI systems, uploaded files (e.g., images or documents), or other forms of input provided by users for processing purposes.
• Generated Outputs: AI-generated results based on user inputs are temporarily stored for quality assurance but are not retained long-term unless explicitly agreed upon by the user.
• Training Data Contributions: With explicit consent from users, anonymized data may be used to train and improve our AI models while adhering strictly to ethical AI practices and data minimization principles.

1.4 Third-Party Data Sources

In some cases, we may receive information about you from third parties:

• Social media platforms if you log in using social accounts
• Marketing partners who provide aggregated demographic insights
• Publicly available sources for fraud prevention or verification

2. Purpose of Data Collection

2.1 Service Delivery

We use personal information to:

• Enable core functionalities such as user registration, account management, authentication processes, and access control mechanisms
• Process payments for subscriptions or one-time purchases securely
• Provide location-based services when necessary

2.2 Service Improvement

To enhance the quality of our offerings:

• Analyze usage patterns across platforms to identify areas requiring optimization
• Refine AI algorithms using anonymized input data for better accuracy

2.3 Communication & Notifications

We use contact details to:

• Send transactional emails and important updates
• Notify you about changes to our services
• Respond to support inquiries
• Provide security alerts

2.4 Marketing and Promotions

With your explicit consent, we may use your information to:

• Send promotional emails about new features, products, or services
• Deliver personalized advertisements based on your preferences
• Conduct surveys or request feedback to improve our offerings

2.5 Legal Compliance and Fraud Prevention

We process your data to:

• Comply with legal obligations, such as tax reporting or responding to court orders
• Prevent fraud, abuse, or other malicious activities

3. Legal Basis for Processing

Our legal basis for collecting and processing your personal data depends on the specific context:

• Consent: For marketing communications, sensitive data processing, and AI improvement
• Contractual Necessity: To fulfill our obligations in providing services
• Legal Obligations: To comply with applicable laws and regulations
• Legitimate Interests: For business operations, security, and service improvements

4. How We Use Your Information

4.1 Core Functionality

Your information is used to ensure the seamless operation of our platforms:

• To authenticate users and manage account access securely
• To process payments and deliver subscription-based features
• To enable specific functionalities in our apps and websites

4.2 Personalization

We use your preferences and usage patterns to:

• Provide personalized AI-generated outputs based on user inputs
• Suggest relevant features or products that align with your interests

4.3 Analytics and Research

We analyze aggregated user data to:

• Understand how users interact with our services
• Enhance the accuracy of AI algorithms
• Develop new features based on user interaction trends

5. Data Sharing and Disclosure

We do not sell your personal information to third parties under any circumstances. However, there are specific situations where we may share your data:

5.1 Service Providers

We work with trusted third-party vendors who assist us in delivering our services:

• Hosting Providers: Secure storage of data on cloud servers
• Payment Processors: Facilitate secure transactions
• Analytics Tools: Help us monitor performance metrics

5.2 Legal Requirements

We may disclose your information if required by law or when necessary to:

• Respond to lawful requests from public authorities
• Protect the rights, property, or safety of our company, users, or others

6. Data Retention

6.1 Retention Periods

• For active accounts: Data is retained until account deletion
• For legal compliance: Records retained as required by law
• For AI-related data: Temporary storage during processing

6.2 Deletion Requests

You can request deletion of your personal data at any time through our contact page. Note that some data may be retained if required by law.

7. Data Security

We prioritize protecting your personal information through:

• Encryption protocols for data transmission
• Regular vulnerability assessments
• Strict access controls
• Continuous security monitoring

8. User Rights

8.1 Access & Portability

You can request a copy of your personal data in a portable format.

8.2 Correction & Deletion

You have the right to:

• Request corrections to inaccurate information
• Request deletion of unnecessary data
• Withdraw consent for data processing
• Object to or restrict processing

9. International Data Transfers

When we transfer data internationally, we ensure:

• Compliance with applicable data transfer regulations
• Implementation of appropriate safeguards
• Use of standard contractual clauses
• Regular data transfer impact assessments

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by:

• Posting the new policy on this page
• Updating the "Last Updated" date
• Sending direct notifications for significant changes

Contact Us

For any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@techray.dev

Address: Plymouth, Michigan USA

Data Protection Officer: dpo@techray.dev